By opening an account with Karhubet or by placing a wager on our platform, you enter into a legally binding agreement with us. This document sets out the terms that govern your use of our services and your relationship with the operator. You must read these terms carefully before you engage in any activity on our site. Your acceptance is formed when you click to register or place your first bet, and you acknowledge that you have read and understood this agreement.

We may amend these terms at any time by providing reasonable notice to you. We consider your continued use of the platform after such notice as your acceptance of the revised terms. You are responsible for checking for updates regularly. We will also notify you of material changes via email where your account details allow us to do so. In some cases, we may require you to take specific action to acknowledge a new clause.

This agreement applies to all services provided by Karhubet, including the gaming platform, mobile application, and customer support channels. It covers deposits, withdrawals, bonuses, and any other activity on the site. You acknowledge that you are entering into this agreement with the intention of using these services. Failure to comply with these terms may result in the suspension or closure of your account. You have the right to challenge such decisions through our complaints procedure.

We are required to verify your identity under anti-money-laundering regulations. This means you may need to provide documents such as a passport or utility bill. We will ask for these when we deem it necessary. This could be when you register or when you make a large withdrawal. You must cooperate with us to provide the requested information. If you fail to verify your identity, we may withhold withdrawals from you. We will not release funds until we are satisfied with your identity. This is to prevent fraud and money laundering. It also protects you from identity theft. We treat your data with the utmost care. We store it securely. We delete it when it is no longer needed. We comply with the GDPR and other data protection laws. We are committed to privacy. We are committed to security. We are committed to compliance.

In some cases, we may also request proof of the source of your funds. This is to ensure that the money you use to play is not from illegal sources. You must provide this if we ask for it. If you refuse, we may close your account. We will return any remaining balance to you. This is a standard procedure for licensed operators. It is not personal. It is not discriminatory. It is legal. We must follow the rules. We must follow the law. We must follow the regulations. We have no choice. We have no option. We have no alternative. We must do this. We must do it properly. We must do it correctly. We must do it fairly. We must do it ethically. We must do it transparently. We must do it honestly. We must do it with integrity.

You may deposit funds using any of the methods listed on our payment page. These include Visa, Mastercard and Skrill. We do not offer credit facilities. You must fund your account with your own money. We do not accept funds from a third party. You must withdraw winnings to the same method used for deposit where possible. If you deposited with Visa, Mastercard and Skrill, we will return funds to that method. You must meet any minimum withdrawal requirements before you can request a payout. Our standard processing time is EUR.

If you do not use your account for a set period, we may treat it as dormant. This means we may charge a small fee or return your balance to you. We will notify you before we take any action on a dormant account. This is to protect your funds from being lost or stolen. We also do this to comply with our regulations. You can wake your account by logging in and making a deposit. This resets the dormant period.

We do not guarantee that all payment methods will be available at all times. Technical issues or regulatory changes may affect availability. We will inform you if a method becomes unavailable. We will offer alternatives where possible. We will try to resolve any issues quickly. We will work with our payment providers to ensure smooth transactions.

Our promotional offers are governed by the terms attached to each bonus. You may receive a €350 upon your first deposit. This comes with wagering requirements that you must meet before you can withdraw winnings. The bonus funds remain our property until you satisfy these conditions. You must not attempt to circumvent the wagering requirements. This includes using bonus funds on games that contribute less than the required percentage. We monitor your play to ensure compliance with the terms. If we suspect bonus abuse, we may void your bonus and any winnings. This includes coordinated play across multiple accounts.

If you breach the bonus terms, we may confiscate any funds derived from the bonus. This includes any winnings you made while playing with bonus funds. We will inform you of the action we take. You have the right to challenge this through our complaints procedure. We will investigate your case thoroughly. We will make a decision based on the evidence. We will communicate our decision clearly. We will act fairly.

We may change our promotional offers at any time. We will notify you of any significant changes. You must check the terms of each offer before you claim it. We are not liable for any errors in the terms. You are responsible for reading and understanding them. We provide clear instructions and guidance to assist you.

We take all reasonable steps to ensure that our systems work correctly. However, technical errors may occur. If an obvious error occurs, such as a mispriced market, we may void the affected wager. We will reverse any resulting balances to their original state. This applies to both bonus funds and real money. We are not liable for losses arising from system malfunctions. You must report any errors you notice immediately. We will investigate your claim and make a decision. We will communicate our decision to you promptly.

We may suspend or close your account at any time for breach of these terms or security reasons. This does not include your right to close your own account at any time. You may close your account by contacting customer support. This process is separate from any action we might take against you. If you choose to close your account, you can request a withdrawal of any remaining balance before the closure takes effect.

We will notify you of the action we take if we suspend or close your account. You have the right to appeal this decision. We will consider your appeal and make a decision. We will communicate our decision to you. We will act fairly and transparently throughout this process.

Our responsibility is limited to the fullest extent permitted by UK law, ensuring we cannot exclude liabilities for death, personal injury, or fraud. This approach means that while we strive for a secure and fair gaming environment, any service-related damages are addressed within the legal framework of England and Wales. Should you encounter an issue, please visit our contacts page to submit a formal complaint which initiates our internal review process.

If your dispute remains unresolved after our internal review, you may escalate the matter to an independent body such as the Independent Betting Adjudication Service. This ensures that all players receive impartial adjudication beyond our internal controls, maintaining fairness and accountability. We value transparency and encourage you to use these channels to seek resolution rather than proceeding to litigation, which can be costly and time-consuming for all parties involved.

In the event that any clause within these terms is deemed unenforceable, the remaining provisions will continue to apply in full. This principle of severability ensures that the integrity of the entire agreement is preserved even if specific parts are challenged. Our operations are governed by the laws of England and Wales, and the courts of this jurisdiction hold exclusive authority over any legal disputes arising from your account or gameplay.